TERMS OF SERVICE
Please read the terms of service (Terms of Service) set forth below, as they apply to your access and use of our services, including our various websites, APIs, email notifications, applications buttons and widgets (Services), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as Content). Your access to and use of the Services signifies your acceptance of these Terms of Service and agreement to be bound by them and any and all other applicable terms referenced herein absolutely.
The Services are provided and operated by SWIFTBACK PTE LTD. We are a limited liability company registered in Singapore with registered number 201526182 and have our registered office at 71 ayer rajah crescent
We may amend the Terms of Service from time to time at our sole discretion without notice or liability to you. By continuing to use the Services following such amendments to the Terms of Service, you agree to be bound by such amendments.
SWIFTBACK PTE LTD gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software that is provided to you by us as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by SWIFTBACK PTE LTD, in the manner permitted by these Terms of Service.
Please read this section carefully since it limits the liability of SWIFTBACK PTE LTD and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the Entities of SWIFTBACK PTE LTD). Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result the contents of this section may not apply to you. Nothing in this section excludes or limits our liability for death or personal injury arising from our negligence or is intended to limit any rights you may have which may not be lawfully limited. All Information is for your general reference only. We do not accept any responsibility whatsoever in respect of such information.
You may link to our Services provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.
You agree to defend, indemnify and hold us harmless from and against all liabilities, damages, claims, actions, costs and expenses (including without limitation legal fees), in connection with or arising from your breach of any of these Terms of Service and/or your use of the website. We may, if necessary, participate in the defence of any claim or action and any negotiations for settlement. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defence and control of any claim or action.
The illegality, invalidity or unenforceability of any provision of these Terms of Service under the law of any jurisdiction shall not affect its legality, validity or enforceability under the laws of any other jurisdiction nor the legality, validity or enforceability of any other provision.
If there are two or more persons adhering to these Terms of Service as user, their liability under the Terms of Service is joint and several, and their rights are joint.
SwiftBack does not guarantee insurance coverage for either parties whether passenger or driver, Insurance coverage is subject to approval from individual parties insurance company.
SwiftBack does not guarantee the safety or is not held responsible for either parties safety. SwiftBack stands as a social platform to connect passengers with driver via the platform, individuals are liable for thier own action and safety on the platform.
No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
These Terms of Service shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the Singapore courts.
This agreement is drafted in the English language. If this agreement is translated into any other language, the English language version shall prevail.
You may refer here for the updated Cancellation Policy
With effects from 12th July, Passengers are required to add a credit card as a process of a card verification in order to process a ride request wether by cash or card. This is to ensure users have sufficient funds for fees and payments to be made to the driver.
With effects from 27th July, Passengers are required contribute to the ERP, tolls and additional fees. This is to cover the fees for drivers who are making a detour to accommodate to the passenger’s pickup point. However it is to the driver’s accord for negotiations of waiving the fee. Alternatively it is also recommended to discuss of a pickup at landmarks beyond the ERP/ toll gantries.
Last updated: 25th AUG 2016